Support services


Support services play an essential role in accompanying newcomers throughout their settlement process in Canada. In addition to psychosocial and emotional services, they take into account practical aspects such as transportation and childcare to facilitate access to settlement services.

Psychosocial and emotional support for newcomers helps them cope with the challenges of adaptation, stress, and uncertainty associated with migration. This support includes individual or group counseling sessions, stress management programs, mental well-being initiatives, and activities aimed at strengthening social skills. The main objective is to promote the overall well-being of newcomers by enhancing their ability to overcome difficulties and effectively adapt to their new environment.

Transportation is often a major challenge for newcomers, especially when they need to attend appointments, training sessions, or job interviews. Support services may therefore include solutions such as subsidized public transportation programs, providing bus tickets, and covering taxi fares.

Similarly, childcare is a significant concern for many newcomers, as it can limit their ability to participate in activities organized as part of their settlement or to seek employment. Support services often offer affordable or free childcare options during orientation sessions, language courses, or appointments with employment counselors. These services allow parents to access the support they need while ensuring the well-being of their children.

By providing practical solutions such as transportation and childcare, support services help overcome logistical barriers that could hinder newcomers' active participation in integration programs. This promotes their access to a wide range of services, thereby strengthening their ability to successfully adapt to their new environment and realize their full potential in Canada.